Music On Hold

Whether it’s a friendly, upbeat welcome message or urgent announcement needed for your phone system, Messaging on Hold is the perfect on-hold solution for any business.

Deliver key business information to your customers when on hold…

Music on Hold is a system that allows you to create customised on-hold messages that will help to drive sales and educate your customers. MoH is targeted too; only people that call will hear your messaging, so you know it’s reaching people who care about your business.

With Music on Hold

  • Your callers stay engaged until a member of your team can answer the phone.
  • You can use that time to inform your callers of new products or special offers.
  • Messages that are customised to your business also help to increase a customers’ perception of your company.
  • Whether you’d like to upsell to customers or just address frequently asked questions that will streamline calls, bespoke MoH messaging will inform and engage your customers better than vanilla hold music.

Did you know…


will hang up after 40 seconds if confronted with silence...


...and of callers who hang up will not call back


of callers making a purchase decision based on the information they hear


of Music on Hold marketing users say it increases Product Awareness

You don’t have a second chance to make a first impression so make the most of the one you’ve got!”

For a bespoke recording, all you need to do is…


Choose a voice

We have the latest, greatest and widest range of ‘voices’ for any business.
All our voice-over artists have proven experience with some of the biggest brands around!


Choose a vibe

We won’t bore you with the psychology of sound, but rest assured we know it.
We’ve cultivated a broad library of accents and tones to reflect any business’ personality!


Write a script

While the script is up to customers to create, that doesn’t mean we can’t help!
Our Partner Portal has all the info and guides on scriptwriting that you need to succeed!

We’re here to help! If you have any questions about our partnership, pricing, support or the ordering process, please get in touch on 0330 024 5077.